JLR Got Hacked So Bad They’re Still Registering Cars With Pen And Paper

Jaguar Land Rover is still reeling from a major cyberattack that halted production, exposed data, and forced dealerships to go fully manual

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Production at Jaguar Land Rover’s plants remains at a standstill nearly two weeks after a cyberattack, and the company now believes some data may have been stolen. The disruption is costing the British automaker millions while leaving many workers temporarily sent home. Police and cybersecurity specialists are actively investigating the breach.

Read: Chaos At Jaguar Land Rover As Hackers Shut Down Plants And Systems

Word of the attack came early last week through a stock exchange filing made in India. Initially, JLR did not think that data had been stolen. However, it has since confirmed this is not the case and that it will contact those impacted. While JLR has stopped short of saying whether customer data was stolen, it may have been.

Ongoing Investigation

“As a result of our ongoing investigation, we now believe that some data has been affected and we are informing the relevant regulators,” JLR told Autocar. “Our forensic investigation continues at pace and we will contact anyone as appropriate if we find that their data has been impacted. We are very sorry for the continued disruption this incident is causing and we will continue to update as the investigation progresses.”

A group by the name of Scattered Lapsus$ Hunters has claimed responsibility for the cyberattack. Earlier this year, it orchestrated an attack on British retail giant Marks & Spencer, costing it an estimated £300 million in lost operating profit. It says it was able to hack into JLR’s IT system by exploiting a similar flaw, BBC reports.

Racing To Recover

JLR maintains it is “working around the clock” to bring systems back online and aims to restart production before week’s end. Before the cyberattack, its plants were building close to 1,000 vehicles per day, a pace that underscores the mounting financial pressure of every lost shift. The company has not yet detailed the full scale of the losses, but industry analysts suggest the impact could be substantial if downtime stretches further.

For now, the stoppage affects manufacturing but not retail operations. Dealerships remain open, though the digital infrastructure that normally underpins sales is still down. Staff are relying on manual paperwork to complete registrations, a slowdown that highlights just how dependent modern car sales have become on interconnected IT systems.